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  1. BitNational Support Center
  2. Online Platform

Online Platform

Account & Verification

  • How to Sign Up an Account?
  • I did not get a Verification Email at Sign Up
  • How do I Personally Verify my Account?
  • How do I Corporately Verify my Account?
  • How to Login to my Account?
  • Why is my Account Locked?
See all 15 articles

Deposit & Funding

  • What are Deposit Fees, Limits, and Processing Times?
  • How to Deposit USD by Wire Order?
  • How to Deposit CAD by eTransfer?
  • How to Deposit CAD Cash in Office?
  • How to Deposit CAD by EFT or Wire Order?
  • How to Request Crypto by Email Addresses?
See all 7 articles

Withdraw & Sending

  • What are Withdraw Fees, Limits, and Processing Times?
  • How to Withdraw USD by Wire Order?
  • How to Withdraw CAD by eTransfer?
  • How to Withdraw CAD by Cash in Office?
  • How to Withdraw CAD by EFT or Wire Order?
  • How to Send Crypto to a Wallet Address?
See all 8 articles

Trading

  • What are the Trading Fees?
  • How to Quick Trade: Buy
  • How to Quick Trade: Sell
  • How to eOTC Trade: Larger Orders
  • How to Select Trading Pairs? [Base/Quote Currencies]
  • How to Place Market Order: BUY
See all 17 articles

Security & Settings

  • How to Change my Password?
  • How to Change Language on my Account
  • How to Change Colour Theme [Day and Night]?
  • How to Enable 2FA [Two Factor Auth.]?
  • How to Recover my 2FA [Two Factor Auth.]?
  • How to Disable 2FA [Two Factor Auth]?
See all 12 articles
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